Exchange Policies

Ludec Exchange Policies

Exchange Policy:

1. Hassle-Free Exchanges:

   • Request an exchange within 14 days of purchase.
   • Items must be unworn, unwashed, and in their original condition with tags and packaging.
   • Exchanges are only available for size changes, not for different items or colors.

2. How to Exchange:

   • Contact our customer service team at [customer service email/phone number] within 14 days of receiving your order.
   • Follow the provided instructions to return your item.

3. Same-Day Exchanges:

   • Visit our store at [store address] for same-day exchanges.
   • Bring the item, proof of purchase, and original packaging and tags.

4. Shipping Costs for Exchanges:

   • Customers are responsible for return shipping fees.
   • Ludec will cover the shipping costs for sending the exchanged item back to you.

5. Exchange Processing:

   • Once we receive and inspect your return, we’ll process your exchange immediately.
   • Expect your new item within [number of days, e.g., 5-10 business days].